Issue Report
An Issue Report is a report containing the description, impact assessment and recommendations for a request for change, off-specification or a problem/concern. It is only created for those issues that need to be handled formally.
The report is initially created when capturing the issue, and updated both after the issue has been examined and when proposals are identified for issue resolution. The Issue Report is later amended further in order to record what option was decided upon, and finally updated when the implementation
has been verified and the issue is closed.
PRINCE2® Issue Report to download PDF
PRINCE2® Issue Report to download WORD
The Issue Report is derived from the:
- Highlight Report(s),
- Checkpoint Report(s) and End Stage Report(s);
- Stage Plan together with actual values and events;
- Users and supplier teams working on the project;
- The application of quality controls;
- Observation and experience of the processes;
- Quality Register,
- Risk Register and Lessons Log;
- Completed Work Packages.
Creation, update and use
The Issue Report is created after a record is made on the Issue Register. The Issue Report is updated by the ongoing development of a particular issue. When the problem or issue is solved, the report is closed.
Depending on the priority and the impact of the issue, the Project Manager might need to escalate the Issue Report to the Project Board, to seek their advice.
Comments
Sign up to make a comment.